We know that as you plan your trip to the Rose Bowl, many questions may come up. Please read this page carefully and completely before contacting us with questions. Chances are you'll find the answers here! We also encourage you to share this information with the other chaperones in your group, so everyone is on the same page. Thanks for your patience and cooperation - we look forward to seeing you at the Rose Bowl soon!
RSVP AND CONFIRMATION
Q: I've sent in my request online. Now what do I do?
A: UCLA will review your application and confirm your groups’ attendance via email. We typically send confirmation emails within two weeks of your submission. Once you receive your confirmation, your group is registered and will receive additional information as the event gets closer.
Q: I received a confirmation, but no tickets. What do I do?
A: Tickets will be emailed and will be accessed through the UCLA Bruins app, which is free in the App Store or Google Play Store.
All fans are strongly encouraged to download their tickets and parking to the Apple Wallet (iPhone) or Google Pay (Android) apps before reaching their facilities in case of limited data connections through Wi-Fi or cellular service. Fans will open their digital wallets, display their tickets and hold their smartphones near scanners when they reach facility gates to gain entrance.
PDF delivery will also be available to ticket holders who wish to utilize the print-at-home option. Those who do not have a smartphone, need the print-at-home option or are unable to print their tickets should contact the Central Ticket Office by phone at 310-UCLA-WIN (825-2946) or via email at cto@tickets.ucla.edu.
If you believe you may have given us the wrong information or your tickets have not arrived two weeks before the event, please email us and we can accommodate your group on the gate list: communityrelations@athletics.ucla.edu
Q: What if I need to make changes to my request?
A: If you need to cancel or make any changes to your reservation, please let us know ASAP. Include your name, school name, phone number, email address, and the event you are attending. Email: communityrelations@athletics.ucla.edu
TRANSPORTATION
Q: Do we have to arrive on a bus?
A: Buses are not mandatory, but they are highly recommended for your trip to the Rose Bowl. All buses park for free in Lot I (eye). Taking a bus will ensure that your group arrives together and can enter the stadium as a group.
Q: Does UCLA provide free buses for this event?
A: Unfortunately, we are not able to provide free busses for any groups. We recommend contacting your local council person or the bus companies directly to see if they are able to donate a bus for your trip. We do provide free parking for buses in Lot I (eye).
Q: Does our bus need to be identified?
A: Due to the high number of groups arriving by bus, we highly recommend displaying a sign with your team’s name in the window. This makes locating your bus easier after the event.
Q: What is the address for the Rose Bowl?
A: 1001 Rose Bowl Drive, Pasadena, CA 91184
Q: Can I arrive separately in a car?
A: Yes, individual cars or vans can park anywhere in general parking and make their way to the gate. Parking for individual vehicles is $25 in advance, and $30 on game day. Your group should have a designated meeting spot so you can all enter the stadium together.
ATTENDANCE
Q: How many chaperones do we need to bring?
A: Plan to have chaperones accompany all students in a 1:10 ratio. Upon arrival, designate a meeting spot in case students become separated from your group.
Q: Can we bring parents and siblings?
A: Yes, parents may be considered chaperones and siblings are welcome to join. Your ticket request should incorporate all students and chaperones in the final number.
Q: Do you need the name of everyone in the group?
A: No. We only need the first and last name of all high school-aged children who will be attending. High school students will need to enter via the gate list at the stadium.
DAY OF THE GAME
Q: How do we enter the stadium?
A: All groups with elementary or middle school-aged kids should have received digital tickets through via email in advance. Any group with high school-aged students will enter via gate list, under their group name at Gate E. You MUST check in as a group in order to be admitted into the Rose Bowl. Individual players and unchaperoned children will not be admitted into the game.
Q: Do we need to arrive as a group?
A: Yes. We understand that carpooling may result in different arrival times, however, we must insist that you make plans to meet somewhere in the parking lot so that your team enters as one group. This will ease your entry into the game, allow your group to attain seats together and reduce a back-up at the main gate.
Q: Where do we sit?
A: You are free to sit anywhere within the designated general admission area (north and south end zones). If you are arriving in individual cars and are planning on sitting together as a school, please make arrangements to meet at a predetermined time and location so your group can enter the stadium together.
Q: Where should we park?
A: Buses park for free in Lot I (eye). Individual car parking information can be found here.
Q: If someone in our group gets separated from the group, where should they go?
A: Once the game begins, all separated youth football participants should report to the Pasadena Police Office located inside the Rose Bowl. Chaperones can also meet missing participants at this location as well.
Q: Does our group need to wear anything specific? Do they need name tags?
A: Please make sure all children know their chaperone’s name and organization name. We highly encourage all students to wear an identifying T-shirt/uniform or sticker/nametag with the organization’s name on it.
Q: Can we bring food and bags into the stadium?
A: To provide a safer environment for the public and improved fan entry into the Rose Bowl, the Rose Bowl has implemented a policy that limits the size and type of bags allowed in the stadium. The following will help you with the new bag policy, which only permits the following bags into the Rose Bowl:
- Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12”
- One-gallon clear plastic freezer bag (Ziploc bag or similar).
- Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bags.
- An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.
Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size. For more information about the clear bag policy, please click here.
FOOD & UCLA MERCHANDISE
Q: Will there be food available at this event?
A: Concession stands inside the venue will sell a variety of food and beverage items.
Q: Can we bring bag lunches?
A: You may bring bag lunches, as long as they comply with the Rose Bowl’s clear bag policy.
Q: Will there be UCLA merchandise available for sale?
A: Yes, The UCLA Store will be in attendance selling UCLA paraphernalia in the Area H Fan Zone and on the Rose Bowl stadium concourse.
FUTURE EVENTS
Q: Can my group come to another UCLA Football game for free?
A: If you are unable to attend either of the Youth Football Days, you may purchase tickets through the UCLA Group Tickets Program. Please contact the UCLA Group Sales Office at (310) 206-5991 or via email at groupsales@athletics.ucla.edu for more information or to reserve your tickets.